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Success in a new business is not possible as a “one-man show.” A new owner has to engage with team members, partners, investors, vendors, and customers. In my experience, the joy of positive engagement is sometimes the only pay you get in an early venture. Amazingly, many successful businesses a Read More

The ultimate compliment that any business leader can get is that they can “see around corners.” This is a statement that they are willing and able (and successful) at projecting market and technology turns, not just straight-line innovations. They have the courage to make bold decisions, often con Read More

One of the toughest challenges of every business professional and business owner is the fact that there are so many things that you don’t like to do, or can’t control. Things like networking for mentors, developing a business strategy, or hiring and firing people. These aren’t fun, especially for a Read More

Some managers and business leaders insist on regularly scheduled one-on-one strategy and mentoring meetings with subordinates, while others feel these to be minimally productive, and prefer full team sessions for the most effective communication. After many years on both sides of the management rol Read More

I'm convinced that people who have fun at work are more innovative, as well as happier. I don't have any big scientific studies to prove this, but in my considerable business experience, I haven't seen many successes come out of a group of fearful pessimists or unhappy people. Read More

Aspiring new business owners often have formidable technical expertise, key to developing a new product or service, but a great naïveté in management skills. They run into difficulty when their business reaches the million-dollar annual sales range, or their employee count exceeds a few. It’s here Read More

When you are not presenting to business leaders or your team, try to spend more time listening than talking. You can’t learn anything new while you’re talking, yet many professionals seem to never stop. It’s a sad spiral, since the more you talk, the less people really hear, meaning they don’t le Read More

A common initiative I hear from business owners today is their effort to improve the customer experience. Some are doing this at the expense of employee experience, which I believe is one of the major causes of employee dissatisfaction and exit of good employees today. To achieve real growth, busin Read More

Based on my years of experience as a business consultant, I’m convinced that most business leaders are so busy with day-to-day issues that they have no time to be proactive with new innovation and staving off future competitors. Thus they are blindsided and try to react quickly when a new competito Read More

There is no question that the recent pandemic has changed working in the office forever. What was once a workplace where everyone commuted to work together daily, has now become a hybrid environment where some team members rarely meet physically, and others see each other one or two days per week, Read More